Quality Statement
Roadstone Wood manufactures all its products and materials to a third party registered quality management system to the international standard ISO 9001 and the Company has over time built up an excellent reputation for competitiveness, reliability, quality and service.
The quality management standard ensures that all quality related operations are conducted in a controlled manner with the emphasis on achieving the required standard consistently and working towards continual improvement.
To achieve our goal of continuously improving our products and services and retain our ISO 9001 certification ALL employees and sub-contractors will play their part. The Company will ensure that all employees are fully conversant with these objectives through an ongoing training and education programme.
This means all employees are working consistently to the agreed procedures as set out in our ISO 9001 documentation and constantly looking for and sharing ways of improving what we produce and do. Line management are directly responsible for implementation of our quality management systems.
Ideas are welcome on improving the effectiveness or efficiency of our operations and service. In this way we will ensure that Roadstone Wood remains the number one choice for YOU our Customers.
Our summary objectives are to:
- Meet the reasonable expectations of the user in the products and services we provide
- Adopt a quality approach to everything we do
- Do It Right First Time
- Provide the resources to achieve these objectives